About canceling a subscription
- Most subscriptions automatically renew unless you cancel them.
- If you cancel, you can keep using the subscription until the next billing date.
- If you want to cancel immediately you have to provide a good reason for that when requesting cancelation.
If you signed up for a free trial subscription and you don't want to renew it, cancel it at least 24 hours before the trial ends.
How to cancel a subscription
- Go to your Client Area.
- Click on Services.
- Select the Product/Service you wish to cancel .
- Click on the red button that says Request cancellation.
- Briefely describe the reason why would you cancel , and then select Cancellation type ( Immediate / End of Billing Period ) :
